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WORK Labs

The work

The work and nothing but the work.

A figure in a WORK cap, pulling the brim down over their eyes

We're called WORK for a reason.

Ideas are interesting. Strategy is important. Awards are nice. But eventually, something has to work.

Since 1993, we've helped organizations solve problems, find opportunities and build brands, products, experiences and ventures.

No hiding. No spin. Just the work. You be the judge.


02Selected work

A few things worth seeing.

We're not an advertising agency with some side projects. We've spent more than three decades making ideas take different forms.


03The archive · 136 projects

More than three decades. A lot of different problems.

Different industries. Different audiences. Different media. Different problems. That's intentional.

Specialization teaches you to solve the same problem again and again. Range teaches you to recognize patterns, and to borrow answers from places others never think to look.

Industry

Type

Client

Ameritech

Benedictine College Prep

Ca Dept. of Health

CNBC

Crunch

Exxon

Macy's

Miller Lite

Snag-a-Job

Splendid Seed

Super 8

Videos

Virginia Tourism

Walden


04Yours. Ours. Anyone's.

How do you judge work?

Taste is subjective. Effectiveness shouldn't be.

We judge creative work by what it does, not by whether we like it: from work that damages a brand to work that changes a category.

Where does yours land?

A man in a pinstripe suit holding a scorecard reading 7 in front of his face

The scale

Hover or tap each card

  1. 01

    Damaging

    The brand would be better off if this didn't exist.

  2. 02

    Wasteful

    Time and money spent without creating value.

  3. 03

    Boring

    Ordinary idea. Ordinary execution. Easily ignored.

  4. 04

    Predictable

    Well made. Completely expected.

  5. 05

    Competent

    Clear, professional and entirely acceptable.

  6. 06

    Rewarding

    Worth the audience's time. Remembered beyond the message.

  7. 07

    Innovative

    Fresh thinking that stands apart from its category.

  8. 08

    Market leading

    Changes how people see the brand, and raises the bar for its category.

  9. 09

    World class

    Can stand beside the best work being made anywhere.

  10. 10

    World beating

    Changes expectations. Moves culture. The work others wish they'd made.

If you can't outspend the competition, you must outthink them.


05Past recognition

Awards age. Standards don't.

Engraved award trophies in a row: a lion, a statuette, a pencil, a cube, a medal, a bowl, an obelisk, a sphere

For a long time, awards told us whether our work could compete with the best: Cannes Lions, The One Show, the Clios, the Art Directors Club, Communication Arts, and the Virginia Communications Hall of Fame.

We're grateful for all of them. But awards aren't why clients hire us, and they're no longer what we chase. The standard they taught us is what matters.

Today we'd rather make something that changes a business than something built to impress a jury. Ideally, of course, both.


06What the work taught us

The medium changes. The thinking doesn't.

Print, television, identity, packaging, environments, digital, products, publishing, ventures, and now artificial intelligence. The tools keep changing. The job hasn't.

Understand the problem. Ask better questions. See what others don't. Make something worth making.


What should we build next?

Tell us what you're working on, and what's in the way.